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Shipping

All orders are handmade and shipped within 3 weeks of receiving payment unless a rush order is arranged through contacting me.

Canada

  • Standard: Approximately 3-10 business days  (tracking # not included) - FREE
  • Expedited: 2-5 business days guaranteed - $6.75
  • Express: 1-2 business days - $15.75

USA

  • Air Mail: Approximately 5-15 business days  (tracking # not included) - FREE
  • Tracked Pack Air Mail: Approx. 4-10 business days - $12.75
  • Express Post: 2-3 business days - $29.50

International 

  • Air Mail: Approximately 10-30 business days - $5.00
  • Air Mail Tracked: $42.88
  • Express Post - guaranteed 6 days - $69.38


ORDER PROCESSING TIMES

Standard

  • All orders are handmade and shipped within 3 weeks of receiving payment unless a rush order is arranged through contacting me.

    Rush Orders
  • I offer two shipping upgrades at checkout and if you would like a guarantee that your order can be shipped within 1-5 business days of purchase instead of 3-10 business days.
  • Please feel free to send me a message so I can let you know if it is possible and create a custom product listing for the rush order fee.
  • Guarantee Shipped within:
    • 1 day of purchase date - $19.95
    • 2 days of purchase date - $ 16.95
    • 3 days of purchase date - $13.95
    • 4 days of purchase date - $10.95
    • 5 days of purchase date - $7.95

Special Requests

  • Most items are handmade and I take great care in creating quality jewelry made to last for you.
  • Please feel free to contact me if you need your order to arrive by a certain date. Together we can make that happen!

Lost Packages

  • Jewels by SJB is not liable for any lost or stolen packages. 
  • It is the customer’s responsibility to contact their local post office if a package goes missing or arrives damaged.
  • Please choose tracked package or expedited shipping if you would like to have tracking and insurance. 
  • If your package is lost in transit, please contact your local Postal Service. 
  • If you purchased Priority/Insured shipping, you can file a claim with Canada Post
    • Once a claim is filed, Canada Post may attempt to recover or refund you for the lost package. 
  • After you have contacted your local postal service, you can contact jewelsbysjb@gmail.com to replace your order.


Please contact us if your question wasn't answered here. 

Thank you!