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Shipping and Processing

Canada - FREE (not tracked)

United States - FREE (not tracked) when you spend $150.00 cad

International - prices depend on location and the cost will be shown prior to checkout.

*** Free shipping does NOT include tracking or insurance, as it goes by regular mail. ***

Please upgrade your shipping should you have any hesitations about having your order delivered without tracking. 



  • All orders are handmade and shipped within 3 weeks of purchase date, unless a rush order is arranged by contacting us.

    Rush Orders
  • Please contact us so I can let you know if a rush order is possible, and I will create a custom product listing for the rush order fee.
  • Guarantee Shipped within:
    • 1 day of purchase date - $19.95
    • 2 days of purchase date - $16.95
    • 3 days of purchase date - $13.95

Please contact us to discuss rush orders.

    Lost Packages

    • Please note that I cannot give tracking information when the free shipping option was used as I will not have a tracking number, nor will the post office.
    • Jewels by SJB is not liable for any lost or stolen packages. 
    • It is the customer’s responsibility to contact their local post office if a package goes missing or arrives damaged.
    • Please choose tracked package or expedited shipping if you would like to have tracking and insurance. 
    • If your package is lost in transit, please contact your local Postal Service. Often times, the package sits at the local post office for 10-20 days before it is returned to sender. 
    • If you purchased Priority/Insured shipping, you can file a claim with Canada Post. Please contact me to do so.
      • Once a claim is filed, Canada Post may attempt to recover or refund you for the lost package. 

    Please contact us if your question wasn't answered here. 

    Thank you so so much :) I'm so glad you're here and appreciate your support!